bad99 Terms and Conditions

These Terms and Conditions ("Terms") form a legally binding agreement between the bad99 online gaming platform ("Platform", "we", "us") and its users ("Member", "you", "your").

The bad99 platform provides online gaming entertainment for users in Bangladesh. "Services" as used in these Terms refers to all gaming, betting, promotions, and related activities offered through bad99.

By registering on the platform or using the services, you confirm that you have fully read, understood, and accepted these Terms.

2.1 Age Requirement

To open an account and use the services on bad99, you must be at least 21 years old. This platform is strictly prohibited for anyone under the age of 21.

2.2 Registration Conditions

• Each individual may open only one account. Holding multiple accounts is strictly prohibited and may result in account termination and balance forfeiture.
• All information provided at the time of registration must be truthful, accurate, and complete.
• It is your responsibility to keep your account password and login details confidential.
• Transferring, selling, or allowing third parties to use your account is strictly prohibited.
• bad99 may request identity verification (KYC) documents at any time, and you are required to provide them.

3.1 Deposit Rules

The minimum deposit amount on bad99 is ৳200. You can safely deposit funds via bKash, Nagad, Rocket, and bank transfer. All transactions are secured with SSL encryption.

3.2 Withdrawal Rules

• The minimum withdrawal amount is ৳800.
• Withdrawal requests are generally processed within 10 to 45 minutes.
• Identity verification must be completed before submitting a withdrawal request.
• The withdrawal method must generally match the deposit method used.
• In cases of suspicious activity, bad99 reserves the right to suspend or cancel any withdrawal request.
• Any applicable wagering requirements must be met before withdrawing bonus funds.

3.3 Anti-Money Laundering

bad99 strictly follows anti-money laundering policies. No member may use funds obtained through illegal means on the platform. Suspicious transactions may be reported to the relevant authorities for investigation.

4.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit up to a maximum of ৳15,000. The wagering requirement for this bonus is 25 times (25x), meaning the bonus amount must be wagered 25 times before it can be withdrawn.

4.2 General Bonus Policy

• Each promotion has its own terms and conditions that must be followed.
• A bonus may only be claimed once per account, per IP address, or per household.
• bad99 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse or fraudulent activity is proven, the bonus and any associated winnings will be forfeited.
• When placing bets with bonus funds, the bonus balance will be deducted first before the real balance is used.

The bad99 VIP program has three tiers. Members can advance to higher tiers based on regular gaming activity and loyalty to the platform.

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.

Cashback is calculated each week and credited to the member's account subject to specific conditions being met. bad99 reserves the right to modify VIP benefits.

Engaging in any of the following activities will result in immediate account closure and possible balance forfeiture:

• Fraud, deception, or attempts to gain unfair advantage.
• Abuse of the bonus system or claiming bonuses through multiple accounts.
• Using software, bots, or automation tools to operate games.
• Deliberately exploiting any error in a game or the system for personal gain.
• Colluding or conspiring with other members.
• Money laundering or conducting illegal financial activities.
• Creating an account using a false identity or documents.

bad99 treats the protection of members' personal information as its top priority. Details on how your information is collected, stored, and used can be found on our Privacy Policy page.

• Your personal information is never sold to third parties.
• All data is protected with SSL encryption.
• Documents collected during the identity verification process are stored securely.
• Information may be provided to the relevant authorities when required by law.

8.1 Technical Errors

If an incorrect outcome is generated due to a technical error on the bad99 platform, it will be considered void. bad99 will make the correct determination after reviewing the relevant bets or transactions.

8.2 Service Interruptions

Services may be temporarily unavailable due to maintenance, upgrades, or unforeseen circumstances. bad99 is not obligated to provide compensation for such interruptions.

8.3 Limitation of Liability

bad99's liability for any financial loss arising from gaming activities is limited. Users participate in gaming activities of their own judgment and free will.

9.1 Closure by Member

Any member may request to close their account at any time via 24/7 live chat or email ([email protected]). Any remaining balance may be withdrawn, subject to applicable wagering requirements, before the account is closed.

9.2 Closure by bad99

bad99 may close or suspend an account for any of the following reasons:

• Violation of the Terms and Conditions.
• Providing false information.
• Fraud or fraudulent activity.
• Failure to cooperate with identity verification.
• Failure to provide required documents despite being asked.

9.3 Self-Exclusion

Members may request a temporary or permanent suspension of their account as part of responsible gaming. Visit our Responsible Gaming page for more details.

For any dispute or complaint, please contact our customer support team first. You will receive an initial response within 24 hours.

• Complaints must be submitted within 30 days of the incident.
• bad99's decision will be considered final and binding.
• Contact: [email protected] or 24/7 live chat.

For disputes regarding gaming systems or technical matters, bad99's server logs and data will be accepted as the final evidence.

All content on the bad99 platform — logos, designs, software, text, and graphics — is the intellectual property of bad99 or its licensors.

• Copying, reproducing, or distributing any content without prior written permission from bad99 is prohibited.
• The bad99 brand name or logo may not be used for personal or commercial purposes.

bad99 encourages members to develop healthy and responsible gaming habits. We see gaming as a form of entertainment, not a source of income.

• Set time and spending limits for your gaming sessions.
• Do not increase your bets to try to recover lost money.
• If you feel gaming is getting out of control, contact us immediately.
• Contact our support team for self-exclusion and deposit limit services.

Visit our Responsible Gaming page for more information.

bad99 reserves the right to modify these Terms at any time. Members will be notified of significant changes via email or through the platform. Continued use of the platform after any changes means you have accepted the updated Terms.

The most recently updated Terms will always be available on this page. You are advised to review this page regularly.

If you have any questions or need clarification about these Terms, please contact us:

• Live Chat: Support in Bengali 24 hours a day, 7 days a week.
• Email: [email protected]

Our customer support team is available around the clock in accordance with Bangladesh Standard Time (BST, UTC+6) and is committed to resolving any issue you may have.